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You’re going to hate shopping in an AI economy

Vox ·

When was the last time you had to call customer support with a problem? Can you remember how it went? If you’re like most Americans, the answer is “probably not very well.” And that may be understating it: As of 2025, according to the “National Customer Rage Survey” — yes, it’s a real thing —

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  1. VoxYou’re going to hate shopping in an AI economyWhen was the last time you had to call customer support with a problem? Can you remember how it went? If you’re like most Americans, the answer is “probably not very well.” And that may be understating it: As of 2025, according to the “National Customer Rage Survey” — yes, it’s a real thing —