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The smartphone isn’t dead. But the battle to replace it is already on
The smartphone changed the world, but listening to some tech bosses lately, you’d be forgiven for thinking AI could threaten its dominance. The emerging debate about what comes after the smartphone is about much more than device sales. It’s about who controls the gateway to the customer, and who gets a cut of the money they spend. And that battle has already begun. Amazon has blocked Meta’s AI assistant, Muse, from shopping on its e-commerce platform. The tech giants are already fighting over who gets between businesses and their customers. Tellingly, Sam Altman, the OpenAI boss, has…
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- Fast CompanyThe smartphone isn’t dead. But the battle to replace it is already onThe smartphone changed the world, but listening to some tech bosses lately, you’d be forgiven for thinking AI could threaten its dominance. The emerging debate about what comes after the smartphone is about much more than device sales. It’s about who controls the gateway to the customer, and who gets a cut of the money they spend. And that battle has already begun. Amazon has blocked Meta’s AI assistant, Muse, from shopping on its e-commerce platform. The tech giants are already fighting over who gets between businesses and their customers. Tellingly, Sam Altman, the OpenAI boss, has…