# Microsoft struggling to restore service as global outage affects Outlook and Teams

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9 outlets covering · First listed: BBC, Nov 12, 2026, 2:25 PM · Read it: <https://www.bbc.co.uk/news/articles/c5gm3g9ldz8xo>

Microsoft said the outage was caused by servers unexpected becoming unavailable, straining other systems.

## Who's covering it

In the order they published:

- Nov 12, 2026, 1:03 PM: [Microsoft’s Outlook email hit by new outage](<https://techcrunch.com/2026/11/12/microsofts-outlook-email-hit-by-new-outage/>) — TechCrunch (Digital news, United States)
  Microsoft hasn't yet given a cause for the outage, which is affecting Outlook email users.
- Nov 12, 2026, 1:07 PM: [Microsoft Outlook is still down](<https://www.theverge.com/tech/1032226/microsoft-outlook-is-down>) — The Verge (Digital news, United States)
  Since just before 1PM ET on Thursday, reports have come in from around the world that people can't access their Outlook email, either through the web or apps. Microsoft quickly acknowledged the issue from its Microsoft 365 Status account, saying that "We've determined a portion of infrastructure is experiencing elevated load across multiple regions, which
- Nov 12, 2026, 1:11 PM: [Microsoft Outlook outage stretches on for hours](<https://abcnews.com/US/outlook-down-microsoft-outage-reported-mail/story?id=138088203>) — ABC News (TV network, United States, rated Lean left)
  Microsoft is reporting "issues" with users accessing Outlook and Teams.
- Nov 12, 2026, 1:17 PM: [Multiple Microsoft 365 services are experiencing an outage](<https://www.engadget.com/2315259/multiple-microsoft-365-services-are-experiencing-an-outage/>) — Engadget (Digital news, United States)
  Outlook and Teams are among the platforms impacted by "elevated load" issues.
- Nov 12, 2026, 1:55 PM: [Microsoft Outlook and Teams hit by outages as company works to restore service](<https://tech.yahoo.com/general/breaking-news/article/microsoft-outlook-and-other-services-down-company-says-its-investigating-195506472.html>) — Yahoo News (Digital news, United States, rated Lean left)
- Nov 12, 2026, 2:25 PM: [Microsoft struggling to restore service as global outage affects Outlook and Teams](<https://www.bbc.co.uk/news/articles/c5gm3g9ldz8xo>) — BBC (Public broadcaster, United Kingdom, rated Center)
  Microsoft said the outage was caused by servers unexpected becoming unavailable, straining other systems.
- Nov 12, 2026, 2:57 PM: [Widespread Microsoft outage takes down Outlook and other 365 services](<https://www.cnbc.com/2026/11/12/microsoft-outage-outlook-aws-google.html>) — CNBC (Business & finance, United States, rated Center)
  A Microsoft outage on Thursday affected users of services like Outlook, Teams and 365.
- Nov 12, 2026, 5:00 PM: [When will the global Microsoft Outlook outage be fixed? What we know.](<https://mashable.com/tech/microsoft-oulook-global-outage-when-will-it-be-fixed-nov-12-2026>) — Mashable (Digital news, United States)
  A global Microsoft outage has caused problems with Outlook, Teams, and Microsoft 365. When will it be fixed?
- Nov 12, 2026, 5:40 PM: [Outlook, Teams and More Microsoft Programs Disrupted by Outage](<https://www.nytimes.com/2026/11/12/business/microsoft-outlook-down-outage-email.html>) — New York Times (Newspaper, United States, rated Lean left)
  The company said that some of its servers were unexpectedly unavailable, straining the remaining infrastructure, and that it was working to bring users back online.