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United Airlines bars AI agents from booking tickets, sending Meta shares tumbling

NY Post ·

Shares of Meta tumbled Wednesday on news United Airlines is banning artificial intelligence agents from booking flights for travelers – nixing a highly touted use case for the tech giant’s new Muse agent.

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  1. NY PostUnited Airlines bars AI agents from booking tickets, sending Meta shares tumblingShares of Meta tumbled Wednesday on news United Airlines is banning artificial intelligence agents from booking flights for travelers – nixing a highly touted use case for the tech giant’s new Muse agent.
  2. EngadgetUnited is restricting AI agents from booking flightsThe airline believes AI poses security risks and may violate DOT and FAA rules.